1300 Melbourne Taxi is committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including Melbourne Airport transfers, corporate travel, parcel delivery, and group taxi services.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal Details: Name, phone number, email address, and contact details.
- Booking Information: Pick-up location, drop-off location, date and time of service, and payment details.
- Service Feedback: Ratings, comments, or feedback you provide.
2. How We Use Your Information
We use your information to:
- Provide the taxi services you request.
- Process bookings, cancellations, and payments.
- Improve our services and customer experience.
- Communicate with you regarding your bookings and our services.
3. Information Sharing
We do not sell or rent your personal information to third parties. Your information may be shared only:
- With our trusted service providers to facilitate bookings.
- As required by law or to protect legal rights.
- To prevent fraud or safety issues.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our systems are regularly updated to maintain data security.
5. Your Rights
You have the right to:
- Access and correct your personal information.
- Request deletion of your information where applicable.
- Opt out of receiving promotional communications.
To exercise your rights, please contact us at 1300melbournestaxiservice@gmail.com or 1300 174 380.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and monitor site performance. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our site.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the latest revision.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Phone: 1300 174 380
- Email: 1300melbournestaxiservice@gmail.com
1300 174 380